Dylan Perotti - Software Engineer

Software Engineer - The North Carolina Arboretum

Remote | August 2024 - Present

• Architected a Next.js ticketing app facilitating $2M+ in transactions with 500K+ visitors each season, integrating Eventbrite API with Redis caching for optimized performance.
• Standardized AWS and Azure infrastructure using Terraform and GitHub Actions, eliminating manual deployments and reducing provisioning errors.
• Built a .NET/React Member Ops system with JWT-authenticated REST API, reducing new member provisioning from 2 hours to 25 seconds.
• Developed real-time member search and admin reporting interfaces with role-based access control and digital card provisioning.

IT Support Technician - The North Carolina Arboretum

Asheville, NC | March 2022 - August 2024

• Deployed enterprise Microsoft 365 and Azure infrastructure for 90+ staff, including Intune, Entra ID, and Jira implementations.
• Configured Splunk Cloud SIEM with CrowdStrike XDR integration, building dashboards and alerts for posture monitoring.
• Automated staff onboarding workflows with JavaScript/Python, eliminating 23 hours of weekly manual operations tasks.

Sales Associate - Best Buy

Asheville, NC | 2021 - 2022

• Acted as store-wide escalation point for networking and IoT sales, increasing customer retention by 20%.
• Delivered consultative recommendations that boosted sales for connected-home products.
• Stayed current on computing, networking, and IoT trends to provide expert guidance.

IT Systems Engineer - Room To Dance

Asheville, NC | August 2019 - January 2021

• Managed all IT operations including Ubiquiti network deployment, endpoint management, and WordPress site development.
• Created documentation and training materials for end-users, reducing recurring technical issues.

Lumeravent

A full-featured Next.js ticketing platform built for The North Carolina Arboretum's Winter Lights event. Integrated with Eventbrite APIs, the platform serves over 500K visitors and processes 40K+ purchases per season with real-time availability updates and seamless checkout.

Technologies: Next.js, Eventbrite API, PostgreSQL, Vercel

Gateflow

An automated member tracking and access-control system using React, Node, and PostgreSQL. Reduced manual account provisioning time from 2 hours to just under 25 seconds.

Technologies: React, Node.js, PostgreSQL, Access Control

Gateflow ZIP

Extension to Gateflow for visitor analytics, capturing member geographic entry data at the gate and logging metrics for data-driven staffing and capacity decisions.

Technologies: Analytics, Data Visualization, PostgreSQL

Hydrasync

A Python-based synchronized audio streaming system designed for The North Carolina Arboretum's 400-acre property. Features a Bootstrap control panel for managing audio zones.

Technologies: Python, Bootstrap, Audio Streaming, Hardware