Dylan Perotti - Software Developer & DevOps Engineer

Software Developer (Contract via wmcws) - The North Carolina Arboretum

Atlanta, GA | 2024 - Present

Primary technical partner designing and automating AWS and Azure cloud infrastructure with Terraform and GitHub Actions.

• Led end-to-end design and development of Lumeravent, a Next.js ticketing platform integrated with Eventbrite APIs serving 500K+ visitors and processing 40K+ purchases per Winter Lights season
• Standardized AWS and Azure infrastructure with reusable Terraform modules and GitHub Actions pipelines, enabling one-click build/test/deploy across environments
• Architected Gateflow, an automated member tracking and access-control system using React, Node, and PostgreSQL that reduced manual provisioning from 2 hours to 25 seconds
• Created Gateflow Zip for visitor analytics, capturing member geographic entry data for data-driven staffing and capacity decisions

IT Support Technician - The North Carolina Arboretum

2022 - 2024

Supported 90+ staff while designing and implementing core Microsoft 365 and Azure-based infrastructure and enterprise tools.

• Designed and implemented Microsoft 365 and Azure-based infrastructure including Intune, Entra, Jira, and Papercut
• Set up Splunk Cloud as primary SIEM for CrowdStrike, configuring data inputs, indexes, and dashboards for incident response
• Built internal tools with JavaScript/Python and automated workflows via Zapier and Make, cutting ops tasks by 23 hours/week
• Architected campus-wide Enterprise Ubiquiti network, wrote Hydrasync (synchronized audio streaming across 400 acres) in Python

Sales Associate - Best Buy

Asheville, NC | 2021 - 2022

Store-wide escalation point for networking and IoT sales.

• Acted as store-wide escalation point for networking and IoT sales, increasing customer retention by 20%
• Delivered consultative recommendations that boosted sales for connected-home products

System Specialist - Room to Dance

Asheville, NC | 2019 - 2021

Managed all IT operations for a small business, often serving as the technology lead.

• Managed full Ubiquiti network build-out, endpoint management, and security cameras
• Provided end-user support and training, creating documentation for technical procedures

Lumeravent

A full-featured Next.js ticketing platform built for The North Carolina Arboretum's Winter Lights event. Integrated with Eventbrite APIs, the platform serves over 500K visitors and processes 40K+ purchases per season with real-time availability updates and seamless checkout.

Technologies: Next.js, Eventbrite API, PostgreSQL, Vercel

Gateflow

An automated member tracking and access-control system using React, Node, and PostgreSQL. Reduced manual account provisioning time from 2 hours to just under 25 seconds.

Technologies: React, Node.js, PostgreSQL, Access Control

Hydrasync

A Python-based synchronized audio streaming system designed for The North Carolina Arboretum's 400-acre property. Features a Bootstrap control panel for managing audio zones.

Technologies: Python, Bootstrap, Audio Streaming, Hardware